FAQS
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Installation FAQS:
We have some very unique benefits included with your system installation including:
Indoor Inverter Installation To Maximize Output And Production Efficiencies. This practice can save you thousands of dollars more, as inverters in conditioned spaces last longer, and operate much more efficiently
System Monitoring App with 25 Years of Monitoring at No Additional Cost. Other companies carry thousands of dollars in future costs for homeowners for System Monitoring as they connect inverters to the internet via 5 year LTE cellular plans.
Free Weekly Monitoring From Jackson Solar Year 1. Year 2-25 Available. Free Servicing and Repair for Product or Workmanship Failures That Fall Under Warranty.
Complete Professional Installation, All Materials, Permits, Engineering, and Activation
Optional Free On-Site 6 Month Post Installation Inspection
25 Year Warranty on Workmanship In Addition To Product And Performance Warranties
Currently Off-Grid Installations void the 12-25 year product warranties on most inverters and components. Systems are designed and warrantied for Net-metering and so at this time we are not installing or servicing off-grid systems.
Yes. In addition to all of the products we install carrying their own 25 year product warranty, we have a 25 year workmanship warranty for the work we do installing the products.
No. We handle all of the process from Design to Activation in house here in Jackson, MO. Since everything we do is local, when you choose Jackson Solar, you are supporting local jobs and local community growth. This also allows us to save you thousands on your installation!
Yes. We Are Licensed Electricians With Over 12 Years of Experience And Education In The Field Of Solar. We have passed many years of rigorous training and nationally accredited tests for our electrical licensing. In addition, our team holds various collegiate degrees in Sustainable Energy Systems, Electrochemistry, and the like with many levels of honors, awards, and even Summa Cum Laude. Combined with our owner/operator having all of the above, and over 12 years of hands on experience in the field, we are certainly are some of the most qualified to do the job and do it right.
Yes. We Carry Substantial Insurance. You can be confident knowing that you and your home are completely covered, as well as our crew.
The owner/operator of Jackson Solar was born and raised in Jackson, MO and has over 12 years of experience in the field of solar including; system design engineering, electrical engineering, installation, and more, is a graduate with Magna Cum Laude from Southeast Missouri State University with a Bachelor's Degree in Sustainable Energy Systems as it relates to Solar, and a graduate from Kilgore College in Texas with a 4.0 with a degree in Electrochemistry. Many of our installers hold degrees in Electrochemistry, and have 10+ years of hands on work in the construction field. At Jackson Solar our goal is to provide you with the best and most professional services in the industry all while maintaining our standard of being an honest, reliable, and ethical solar company. Jackson Solar LLC is a proud member of MOSEIA - Missouri Solar Energy Industries Association and strictly upholds the code of ethics set forth by the association. Ameren Missouri recommends MOSEIA members for solar installations. We are also pleased to be members of both the Jackson Area Chamber of Commerce and the Cape Chamber of Commerce
The process before installation can take anywhere from 4 to 8 weeks, and can include several steps such as HOA approval, permitting, inspections, and utility approval. The installation itself can be completed in as little as one day with large installations taking up to a few days. Most installations take less than a day.
For customers opting to pay Cash, a Down Payment To Get Started of $500 is required, which can be paid through our website by selecting "Get Started On Your Installation" above. After receiving this down payment, we proceed to finalize the system design, begin engineering, and initiate the Net Metering paperwork with the utility company. Following the approval of the net metering application by the utility company, 60% of the total system cost is due. After this payment, we order the necessary materials and schedule the installation. Once the installation is complete, the utility company installs a Net Meter at the property and grants "Permission To Operate." At this point, the final payment, which is 40% of the total system price minus the initial $500 down payment, becomes due.
For customers who choose Financing, the process starts with pre-approval and signing the loan documents. The $500 down payment is optional for financed purchases and, if paid, is deducted from the total financed amount of the system.
Maintenance FAQS:
Power FAQS:
Other FAQS:
-Microinverters are 97% efficient and handle the most complex process in solar energy—the conversion from DC to AC—outside on your roof, which is often the hottest (or sometimes coldest) part of the house. Microinverters are 97% efficient at STC, which is 77 degrees and sunny. Any deviation from 77 degrees begins to drag down those efficiencies, causing your system to produce less in this harsher environment. Microinverters are also limited to a maximum output wattage (usually 385 watts at most). This limitation further restricts your system's ability to produce by "clipping" your production anytime a panel's production exceeds the microinverter's output rating.
-Hybrid String Inverters are 99% efficient and allow you to place the inverter in a conditioned space (i.e., inside). This makes them last longer, produce better, and be more protected from the forces of nature. In addition, you can size them to meet your system production needs, so that a 400-watt panel produces the full 400 watts. The best part about these Hybrid String systems is that, just like a microinverter, if one panel goes down, it does not affect the rest of your panels producing power, as an optimizer is connected to each panel. The only con is that if the actual inverter were to fail, then the entire system would go down. However, a similar issue can happen in the combiner box for microinverters, and plus, with our lightning-fast service and RMA process, in the unlikely event that this does happen, your system will be back up and running within a few days.
Hands down, we recommend SolarEdge's Hybrid String Inverters because they are the best in every way.
Installing a battery backup with your solar system is not a necessity and warrants careful consideration. Regardless of the brand or what a salesperson might claim, each battery backup typically supports 32 amps of backup loads. This capacity can power essentials like three refrigerators, one freezer, a TV, Wi-Fi, garage doors, a small portable heater, and one bedroom light circuit. It's important to understand that a single battery backup unit cannot power heavy appliances like an air conditioning unit.
For those considering a "Whole Home Backup," it’s important to note that it requires manual load management during outages, given the 32-amp limitation per battery. An alternative option is to install enough batteries to support the entire home, but this can be prohibitively expensive, costing around $80,000.
Currently, in the Cape Girardeau County Area, battery backups do not offer financial benefits; their value lies in the assurance of maintaining power for selected circuits during an outage. Battery backups are approximately three times more expensive than whole home generators and typically have a lifespan of around 10 years. They may also introduce complications, such as system disruptions where backed-up circuits lose power even when the grid and home have electricity. This technology, still in its developmental stages, requires vigilant monitoring.
Still, one of the significant advantages of a battery backup is its ability to keep the solar system operational during power outages, powering the designated backup circuits. Without a battery backup, solar systems must shut down during outages to comply with safety regulations, preventing any power generation or usage from the solar panels.
For those not ready to commit to battery backups, we offer an Inverter Upgrade option. This choice allows for the future addition of batteries or the integration of an Electric Vehicle as the technology advances (look for the "Battery Capable Inverter" option in the Add-On section). While solar panels have provided reliable service for over 70 years, battery backup technology, being only about a decade old, is less mature and more variable in performance.
Here is the formula that your utility company uses:
Monthly Energy Supplied From Grid - Monthly Energy Sent To Grid = Monthly Net Billable Energy (or Credit if Negative)
Request a Consultation to have a Jackson Solar Professional size a solar system to appropriately offset your consumption and maximize your return on investment.