REQUEST A REPAIR OR SYSTEM SERVICE

Thank you for considering Jackson Solar for your solar system repair or service! Before proceeding, please review the following important information:


Priority Service and Warranty Coverage for Systems Installed by Jackson Solar:

-Service work on installations completed by our company will receive priority.

-These services are likely to be covered under our warranty and our "Engineering System Monitoring and System Service Subscription" if you are a participant.


Service Rates and Terms for Non-Jackson Solar Installations:

-For systems not installed by Jackson Solar or for systems that are not within our service network via a Site-Takeover, the current rate is $300/hr.

-Service is handled on a first-come, first-served basis and you may be put on a waitlist.

-Billing starts when the repair person leaves our office in Jackson, MO, and ends the job on-site. Please consider this if you are outside of Cape Girardeau County, Missouri and inquiring about a service or repair.

-This rate and structure applies to multi-day repairs as well and does not include the cost of replacement parts.


Inverter System Checks and Site-Takeover Service:

-We offer a "Site-Takeover" service for systems with Generac, SolarEdge, or Enphase inverters, where we transfer your site into our service network.

-This service is subject to the system being fully operational and approval from Jackson Solar.

-The cost for this service is $1000, plus the inspection fee. If you would like this service and your system needs to be repaired, you may be invoiced for the repair, the inspection, and the Site-Takeover. Please indicate your interest in the form below.


Payment Policy:

Pay Before Services Rendered: 
Payment is required before any repair can be scheduled.

-An invoice estimate will be sent, and full payment must be made prior to scheduling the service.

-For multi-day repairs, new invoices may be sent, and payment will be required before the next date of service.

-If replacement parts are needed, payment for those parts is due upfront and will be invoiced.

-Payment for repairs or services is only accepted via credit or debit card through the invoice that will be sent.



Please fill out the form below to provide us with the necessary information to proceed with your repair or service.

Repair/Service Form

Looking for the Request Quote form for a New Solar Panel Installation? Go to our Request Quote form HERE

Please note that the information you provide below is NOT shared and ONLY comes directly to us at our office at 127 W Main St. STE A in Jackson, Missouri.

Jackson Solar Customers receive priority for system service, and have as little as Same-Day service for their solar system.

If your system was not installed by Jackson Solar, we can still service your system, however you will be placed on a waiting list and be charged our Standard Hourly Rate for the Repair/Service. Based on our technician's assessment, and once the repair/service is complete, for a fee, you may have the option to join our service network.

To ensure quick and accurate estimate, please send photos of your current system to:

info@jacksonsolarLLC.com - Select to send photos now

You may also TEXT PHOTOS to our office number: 573-243-7657

You must complete this form to receive a response

QUESTIONS?

CONTACT INFORMATION

Do not hesitate to contact if you have any questions. You can find us here:

  •  127 W. Main St. Ste. A Jackson, MO 63755
  • (573) 243-7657 Office
  • info@jacksonsolarllc.com

HOURS

Monday

10:00 a.m. – 6:00 p.m.

Tuesday

10:00 a.m. – 6:00 p.m.

Wednesday

10:00 a.m. – 6:00 p.m.

Thursday

10:00 a.m. – 6:00 p.m.

Friday

10:00 a.m. – 6:00 p.m.

ABOUT US

"An ethical solution at an ethical price." 
Jackson Solar LLC is locally owned and operated in Jackson, MO. The belief of our company is that providing environmentally ethical solar energy generation systems, should come at a fair, honest, and ethical price, and that communities, no matter how big or small should work together to provide a cleaner earth for our generation and generations to come. Jackson Solar aims for transparency in pricing, education, and loyal customer service provided to the community for now and many years to come!

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